Payment, Refund and Cancellation Policy

Payment Policy

At present, Paid services on our website are available only to the users in India. All payments are made in Indian Rupee (INR).

By making payment to avail the paid services, the User agrees to comply with these Terms.

Paid Services

Advertisements - in Text, Image or Video formats

Featured Content - highlighted and grouped under "Featured" badge/heading.

Verified Profiles and Pages - highlighted and grouped under "Verified" badge/heading.

Additional media uplaod quota.

Upon selecting any of the Paid Services offered on our website, you may be redirected to a third-party payment processing site such as Cashfree, offering payment through various channels such as net banking, debit card, credit card, wallets, UPI among others (“Payment Gateway”).

You agree that Paid Services will be made available to you only upon receipt of payment confirmation from the Payment Gateway or collection agencies. Upon making payment to us, through any medium whatsoever, you warrant to us that you are entitled to use the medium or otherwise make the payment to us under applicable law.

You have the ability to provide us your Goods and Services Tax Identification Number (GSTIN) on the platform. Your GSTIN details are mandatory for passing on the credit of GST charged. In case you fail to provide us with your GSTIN details, we will assume that you are not registered with the GST authorities, without independently verifying your registration status. Unless otherwise mentioned on the Website, prices indicated are inclusive of applicable taxes.

Cancellation and Refund Policy

Our focus is complete customer satisfaction by offering best professional services. Under this policy:

Due to the nature of our Paid Services, payments done will not be refunded. However, you may be eligible for equivalent credit amount into your account which you can utilize any time later under following cases:

If you choose to delete, deactivate or pause any active Paid Services prior to the service end date, your account will be credited for any unutilized time.

In the event you are not able to avail of the Paid Services on the Website on account of any technical reasons, on receipt of payment confirmation, remaining time of the paid feature against the ad units you were not able to post shall be credited to your account.

The above refund policy shall not be applicable in the event any of your paid service content is found to be violating the Terms or there has been any abuse reported in relation to your content or your content is deleted or not re-posted on the Website on account of any technical reasons or due to any subsequent editing done by you post approval and publishing.

Termination of Service

"Passion Pro Media" reserves not only the right to suspend or terminate any User’s subscription but have also right to take down the listing of the user with no further obligations, if it is found that the User has engaged in conduct violating these Terms or any applicable laws.

Limitation of Liability

"Passion Pro Media" is not liable for any indirect, incidental, or consequential damages arising from the use of the Subscription Package.

Our liability in any event shall be limited to the price paid for the Subscription Package.